1)  Orders are to be shipped off-campus only.  Any order received with an on-campus "ship to" address will be deleted.
2)  Financial aid cannot be used to pay for books ordered online.  If you pay for your books with financial aid, you must do so in-person and in the store with a valid student ID.  If you are a distance learning student and have special circumstances, please contact Linda Swift or Cecilia Chauvin at 814-732-2456.
3)  The website is for credit card orders only.  Texbooks are sold on a first-come / first serve basis and cannot be held. Orders placed online cannot be picked up in the store - any attempt to do so will cause your online order to be cancelled and you will then have to get your own books and go through the checkout line.
4)  Your credit card is not charged until your order ships.  After placing an order online, you will receive an email confirmation.  You will receive another email when your order ships which will notify you that your credit card has been charged.
5) ISBN numbers - the ISBN numbers supplied on the website are industry standard 13 digit ISBN numbers.  If you are using these numbers to compare prices, some online vendors may not recognize the 13 digit number - this is beyond the control of the bookstore.  These ISBN numbers are provided for informational purposes only.  Any other ISBN information must be obtained in-person and in the store.  WE WILL NOT GIVE OUT ISBN NUMBERS OVER THE TELEPHONE.  Please understand that we get many calls during start of a term and we cannot spend a lot time giving out this information over the phone.  By law, we must be consistent in our policy so no exceptions will be made regarding ISBN information over the telephone.  

6) No guarantee is stated or implied concerning the condition (new or used version) of textbooks that are available.  You cannot specifically order a new or used textbook online, you can only state your preference.  We attempt to have both new and used books available for every title but sometimes this is not possible.  Some textbooks are only available to us in new condition and some instructors specifically request that we only carry certain titles in new condition.  When you check out, you will be given 4 choices for your textbook condition PREFERENCE.  These four choices are:

NEW ONLY
USED ONLY
NEW PREFERRED
USED PREFERRED

Please make your choice carefully.  If you select USED ONLY and we only have new copies available, then that textbook will be removed from your order and not sent.  Afterwards, if you change your mind and will accept the new book: then you will have to re-order and pay additional shipping charges. To avoid this, a selection of USED PREFERRED will ensure that we will send you a used copy if available - and if it is not available, we will automatically substitute the new book.  USED ONLY and NEW ONLY preferences should only be used if that is the only book condition that you will accept.

7) Pricing information displayed is a quote.  The total listed in your shopping cart is a quote and not a final sale price.  Your actual credit card charge may be less if you select USED PREFERRED and the used book is available.  As stated in #6, we cannot guarantee textbook condition, so your pricing will be based on new until your order is processed and shipped - at which time your actual credit card charge will be reflective of what is actually being sent.

8) Shipping (domestic orders only).  Shipping costs are $5 for the first book and $1 for each additional book.  The maximum shipping charge for an order is $11.

9)  Returns.  Please contact the bookstore at 814-732-2456 or use the "Contact Us" form on the website if you wish to return an item (or order).  Please check the RETURN POLICY page for additional return policy information.  Returns can be done via mail or in the store.